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Access data and hosting 

You may visit our website without revealing any personal information. With every visit on the website, the web server automatically retains a server log file which contains the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data).

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These data points are analyzed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. All access data is deleted no later than seven days after the end of your visit on our website.

Third party hosting services 

Data is also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes data on proprietary servers that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. 

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Data collection and use for processing the contract and for opening a customer account

We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need the corresponding data to perform the contract and open your customer account. You would otherwise not be able to complete your order and/or create your customer account or send contact requests. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.

Disclosure of data to a shipping provider

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After placing your order, you have given your express consent to us to disclose your e-mail address and phone number to the selected shipping provider. This is done to enable that the shipping provider is able to contact you should the need present itself.

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You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

Transfer of Data

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods.  Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of the data is collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

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 Personal data are disclosed to these companies only to the extent required to perform the contract.

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